Privacy Policy

Effective Date: 13 February 2026

DXB Insight (“we,” “our,” or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share data when you access or use our website and services, including real estate market insights, transaction data browsing, and account features.

By using DXB Insight, you agree to the practices described in this Privacy Policy.

1. About DXB Insight

DXB Insight is a real estate intelligence platform designed to provide users with access to Dubai property transaction data, market metrics, pricing insights, and related analytics. Our goal is to support investors, professionals, and individuals in making informed property decisions.

2. Information We Collect

We may collect different types of information depending on how you interact with our platform.

a) Personal Information You Provide

When you create an account, sign in, or contact us, we may collect:

  • Full name (if provided)
  • Email address
  • Phone number or WhatsApp number
  • Login authentication details (OTP verification)
  • Any information you submit through forms or support requests

b) Account and Usage Information

When you browse or use our tools, we may collect:

  • Search filters you apply (location, price, unit type, bedrooms, etc.)
  • Pages viewed and interactions on the platform
  • Transaction insights or reports accessed
  • Session activity logs

c) Device and Technical Data

We automatically collect technical information such as:

  • IP address
  • Browser type and version
  • Device type (mobile/desktop)
  • Operating system
  • Date and time of access
  • Referral source (how you reached our website)

d) Cookies and Tracking Technologies

DXB Insight may use cookies and similar technologies to:

  • Remember your preferences
  • Improve platform performance
  • Analyze user traffic and engagement
  • Enhance security and login experience

You can control cookies through your browser settings.

3. How We Use Your Information

We use collected information for the following purposes:

  • To provide access to transaction data and market insights
  • To create and manage user accounts
  • To authenticate users through secure login methods
  • To personalize your platform experience
  • To improve our analytics tools, filters, and reporting features
  • To respond to inquiries, support requests, or feedback
  • To monitor usage trends and maintain platform security
  • To comply with legal and regulatory requirements

4. Legal Basis for Processing

We process your information only when permitted under applicable laws, including:

  • Your consent (e.g., account registration)
  • Contractual necessity (providing platform services)
  • Legitimate interests (platform improvement and fraud prevention)
  • Legal obligations (compliance with UAE regulations)

5. Sharing of Information

We do not sell your personal data.

However, we may share information in limited circumstances:

a) Service Providers

We may work with trusted third parties that support our operations, such as:

  • Hosting providers
  • Analytics platforms
  • Communication services (OTP delivery via WhatsApp/SMS/email)

These partners are only permitted to use your data for service delivery.

b) Legal Compliance

We may disclose information if required to:

  • Comply with legal obligations
  • Respond to lawful government requests
  • Protect the rights and safety of DXB Insight and its users

c) Business Transfers

If DXB Insight undergoes a merger, acquisition, or restructuring, user data may be transferred as part of that process.

6. Real Estate Data Disclaimer

DXB Insight provides property transaction data and market metrics for informational purposes. While we strive for accuracy, transaction insights may originate from public records or third-party sources.

We do not guarantee completeness or investment outcomes.

Users should independently verify decisions before acting on platform insights.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services
  • Maintain account functionality
  • Meet legal or regulatory requirements
  • Resolve disputes and enforce policies

When data is no longer needed, we securely delete or anonymize it.

8. Data Security

We take reasonable technical and organizational measures to protect your information, including:

  • Secure authentication methods
  • Encrypted communication where applicable
  • Restricted access controls
  • Regular monitoring for unauthorized activity

However, no online system is 100% secure, and users should also protect their account credentials.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate data
  • Request deletion of your account information
  • Withdraw consent for marketing communications
  • Restrict or object to certain data processing

To make a request, contact us at the email listed below.

10. Third-Party Links

Our platform may contain links to third-party websites or services. DXB Insight is not responsible for the privacy practices of external sites.

We recommend reviewing their policies before sharing information.

11. Children’s Privacy

DXB Insight is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

If you believe a child has provided data, please contact us immediately.

12. International Users

DXB Insight operates primarily in the United Arab Emirates. If you access our platform from outside the UAE, you understand that your information may be processed and stored in accordance with UAE laws.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Platform features
  • Legal requirements
  • Data handling practices

Any updates will be posted on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or how DXB Insight handles your data, you may contact us at:

DXB Insight Support

Website: dxbinsight.com